Privacy policy

Effective Date: August 17, 2025
Website: https://ugerlov.store
Contact Email:  info@ugerlov.store

At Ugerlov, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you shop at our store.

1. Information We Collect

A. Information You Provide

When you shop or contact us, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • Order details and history

B. Automatically Collected Data

When you browse our website, we may collect:

  • IP address and approximate location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations, shipping updates, and promotional emails (if subscribed)
  • Personalize your shopping experience
  • Improve site performance and product offerings
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We only share your information with:

  • Payment processors to complete secure transactions
  • Shipping carriers to deliver orders
  • Service providers (hosting, analytics, email platforms)
  • Authorities, if required by law

All partners are required to protect your information and use it only for necessary purposes.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences and shopping cart
  • Enhance site navigation and performance
  • Analyze site traffic and improve services
  • Deliver relevant advertising

You can manage or disable cookies in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing emails
  • Request a copy of your personal data

To exercise your rights, contact us at  info@ugerlov.store

6. Data Security

We use encryption, firewalls, and secure servers to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We keep your personal data only as long as necessary to:

  • Fulfill your orders
  • Provide customer service
  • Meet legal and accounting obligations

8. Children’s Privacy

Our store is not directed to children under 13, and we do not knowingly collect data from them.

9. Policy Updates

We may update this Privacy Policy occasionally. Updates will be posted on this page with the revised effective date.

10. Contact Us

For privacy concerns or questions, please contact us at:
 info@ugerlov.store